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Frequently Asked Questions

Here you'll find answers to the most common questions about our services. If your question isn't here, just text us — we're happy to help.

VYV Moving crew

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Moving crew at work

What to Expect on My Move Day

From crew arrival and billing to packing tips, pets, rain, and what to keep with you.

General moving questions

General Questions

Licensing, insurance, truck size, damage claims, storage, and everything in between.

Moving payment questions

How Do I Pay?

Hourly rates, travel fees, tips, discounts, and what's included in your bill.

Can you move my items questions

Can You Move My...?

Pianos, safes, TVs, gym equipment, appliances, aquariums, plants, and more.

Scheduling a moving service

How Do I Schedule, Reschedule & Cancel?

Everything about booking your move, changing your date, and our cancellation policy.

Still have a question?

Text us directly — we respond fast and we'll always give you a straight answer.

Text (540) 300-1414 Book Your Move →